Pillar Goals for the Division of Education and Student Life for FY2011-2012
As we continue our pursuits in Excellence – we will be striving to reach or exceed the top 10% in most key areas (some yet unmeasured as indicated below). Once benchmark data are available, we will establish step goals to move us upwards at all times.
PEOPLE
90% or more of ESL Faculty and Staff are pleased to be working at MUSC.
Establish ESL employee reognition task force gy January 20102.
75% of ESL personnel agree that good performance is recognized in their work area.
90% believe ESL faculty and staff are respectful of one another.*
*new question on 2012 survey
SERVICE
90% of students agree they made the right choice by selecting MUSC
90% of students are satisfied with ESL services
90% of students agree ESL programs promote effective stress management, a balanced lifestyle, and overall well-being
QUALITY
70% of personnel agree that their immediate supervisor recognizes the efforts of individuals.
75% of ESL personnel agree that the people they work with cooperate and work as a team
85% or higher of ESL faculty and staff evaluate MUSC's culture as valuing diversity.
GROWTH
Align ESL's strategic plan as appropriate with University strategic plan (Entrepreneurship, Globalization, Inter-Professional, Technology/Innovation).
FINANCE
Total expenses will not exceed the FY2012 revised budget (Except for pre-approved utliization of reserve funds for one-time major expenditures)
Develop benchmark data for services ESL provides May 2012