The Catalyst

MUSC Medical Center Communications Corner

MUSC staff members may have noticed an increase in communications over the past several months.
The purpose for this increase is to ensure that medical center employees and medical staff receive relevant and critical information in a timely manner so they can deliver the highest quality care possible.

A newly formed communications team has been developing a comprehensive plan to strengthen and better align communications throughout the MUSC clinical enterprise. Below is an overview of the various communication methods in place.

If you have any questions, comments or suggestions for the communications team, email MUHAinfo@musc.edu.

Methods of Communication

Print & Electronic

Weekly message from executive director and VP of clinical operations

  • Weekly email sent from Pat Cawley, M.D., executive director and vice president of clinical operations, to all medical center employees
  • Purpose: To communicate and update all staff on important issues of the week.

Clinical Connections

  • Weekly e-newsletter sent from Pat Cawley, M.D., executive director and vice president of clinical operations, to physicians and medical center staff
  • Purpose: To serve as a central source for internal communication to educate MUSC Health medical staff with valuable, top-line information, news, announcements, initiatives and positive outcomes.

The Catalyst

  • “MUSC Medical Center Communications Corner” weekly section
  • Purpose: To inform employees and medical staff of announcements, upcoming events and recognition.

Medical Center employee newsletter

  • Monthly e-newsletter sent from the MUSC Excellence Communication Team to all medical center employees
  • Purpose: To serve as a source of interesting, useful and timely information, including current and future direction and plans, people and achievements to celebrate, best practices and announcements about upcoming events and opportunities.

Safely Speaking

  • Daily patient safety tips sent from Danielle Scheurer, M.D., chief quality officer, to all medical center staff and physicians
  • Purpose: To promote a culture of safety at MUSC.

Why do we send out “Safely Speaking” tips every day?

As an organization, we view the safety of our patients, visitors and employees as top priority, and we believe that safety should be the first thing we think of every day. This is why we send the “Safely Speaking” daily patient tips to our staff each morning. We hope that as MUSC medical center employees and providers, you will join us in recognizing the importance of building a culture of safety. To provide feedback about “Safely Speaking,” email patientsafety@musc.edu.

Meetings & Leader Updates

Communications Meetings (first and third Tuesday of each month)

  • Attendees: Medical center management team
  • Purpose: To communicate important, timely information to the management team to disseminate to its staff.

All Leader Meetings (monthly)

  • Attendees: Medical center administrators, directors and managers
  • Purpose: To update MUSC’s leaders on organizational initiatives

All Physician Leader Meetings (monthly)

  • Attendees: Medical directors, College of Medicine department leaders, service line medical directors and GME directors
  • Purpose: To update MUSC’s physician leaders on organizational initiatives.

Leadership Development Institute (LDI -- quarterly) 

The following Pillar Award winners were announced at the April 15 LDI meeting: Marc Gerber, Finance/Quality; Jennifer Minick, Service; Trish Condon, Quality; and Jennifer Wright, Finance/Quality. Pictured is Wright with John Sanders, Children’s Hospital administrator, and Dr. Pat Cawley, medical center executive director and VP of clinical operations.
The following Pillar Award winners were announced at the April 15 LDI meeting: Marc Gerber, Finance/Quality; Jennifer Minick, Service; Trish Condon, Quality; and Jennifer Wright, Finance/Quality. Pictured is Wright with John Sanders, Children’s Hospital administrator, and Dr. Pat Cawley, medical center executive director and VP of clinical operations.
  • Attendees: Medical center leadership team
  • Purpose: To develop leaders’ skills to enable the achievement of organizational goals, as well as to improve individual leadership performance and organizational consistency.

Town Halls (quarterly)

  • Attendees: All medical center employees
  • Purpose: To keep staff informed of the medical center’s currentperformance; new opportunities, challenges and action plans; and how employees can help acheive success.

Strategic Plan Leader Meeting (SAS -- semi-annually)

  • Attendees: Leadership from MUSC medical center, College of Medicine and MUSC Physicians
  • Purpose: To update leaders and staff on the progress being made within the MUSC Health (clinical enterprise) strategic plan.
April 24, 2013
 
 
 

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