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The Catalyst

Self-enrollment continues for new security features

By Clay Taylor

I want to thank every one who took the time to enroll in Mobile Device Management and Two-Factor Authentication.
As a reminder, neglecting to enroll in these programs before Oct. 1 will impact your ability to access various MUSC features, including email.

College of Pharmacy student Bridget Barnett, second from left, is presented with an iPad mini from Information Services engineer Clay Taylor, from left, University Chief Information Officer Dr. Frank Clark and Scott Burroughs. Barnett and College of Nursing student Virginia Hall (not pictured) were winners in a drawing. photo by Cindy Abole, Public Relations

Mobile Device Management – Required after Oct. 1 for access to MUSC email, calendar and contacts from a smartphone or tablet. MDM enables many security improvements, but one impact is a requirement for a device-level PIN/passcode to unlock the device after a period of inactivity. To install MDM, visit

Two-Factor Authentication – Required after Oct. 1 for access to MUSC email, calendar, Citrix webapps and VPN from off-campus computers. The impact of enrollment is that users will receive a phone call when logging in to an Outlook Web Access email account, webapps and VPN. Confirmation is required by pressing the # sign. This step prevents non-authorized, off-campus people from accessing MUSC resources. To enroll, visit

It only takes a few minutes to self-enroll in the programs. If assistance is needed, visit one of the support locations or contact IS support services by calling 792-9700 or emailing A listing of the support locations can be found at this website.

Goals achieved by using MDM

Force password lock; require inactivity timeout; enforce encryption of MUSC data (including email, contacts, calendar information); locate lost devices if users choose to allow their device to be located. In particular, these devices should not be left unattended in any location.

September 26, 2013

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