Growth is a critical element of any organization. Our pillar goals for growth were (1) to increase by 33% the number of interprofessional events and activities we sponsored, and (2) to provide support to International Program development by accomplishing a 25% increase in the number of international students served by ESL.
The first goal was well exceeded (with a 50% increase) as a result of the efforts of the Creating Collaborative Care initiative. The second goal was set to prepare the division for an anticipated dramatic increase in the enrollment of international students in several degree programs. Although this enrollment increase did not occur in 2009-2010 and we did not meet this goal, we remain prepared to strengthen our support of international students as MUSC seeks to extend its reach globally in years to come.
Among the ways we have prepared for this global growth is by investing in our technology. Educational Technology Services (ETS) has coordinated and implemented the latest telepresence technologies. These technologies, and the staff who train and support users across campus, will enhance the University’s growth.
Staying up-to-date with technology is a demanding, continuous challenge, but ETS has ably coordinated the effort with the completion of a 3-year, $1 million classroom technology upgrade. Across 34 centrally scheduled classrooms, students benefit nearly every hour of the day from the latest in educational technology. While today’s students learn, ETS is anticipating the next technological wave and planning the next phases of growth – in existing buildings, new construction, and the virtual spaces that link our educators to students around the state, country, and globe.
ESL’s online presence and effectiveness are a key area of growth. The entire division has engaged in a coordinated effort to completely redesign and regularly refresh ESL's web presence. New sites for each unit have increased traffic on the sites, and users now navigate more easily among the various services offered. Several ESL innovations in web design were adopted by the University. Additionally, the contributions of ESL have been a weekly feature on MUSC’s main webpage four times over the last year.
Among those units featured, the MUSC Wellness Center has seen another remarkable year of growth and improvement. Over the year, revenue increased 10% ($196,029), thanks in part to 500 new members. This growth has contributed substantially to the overall fiscal health of ESL.
Moreover, the MUSC Wellness Center has initiated and enlarged a variety of programs, from new group cycling classes and TRX® Suspension Training to expansions of the Boot Camps, which attracted over 1,000 participants in 2009-2010. Participants in the inspiring Healthy Charleston Challenge have shed over 9,000 pounds since 2008.
Much of the MUSC Wellness Center’s success is attributable to its outstanding and service-oriented staff, but continued growth and improved retention of members is crucial. That’s why the MUSC Wellness Center upgraded its facilities, acquired new equipment, and implemented software allowing us to track detailed information specific to members and assisting staff in efforts to build on our already remarkable growth.
Ultimately, ESL values growth because it is key to the education and life of students. Our students value the growth pillar as well; among the inspiring examples of this value are the many and expanding ways that our student body reaches out to the Charleston community. In 2009-2010, 984 students, 24% of the student body, logged 17,632 hours of volunteer service through MUSC Gives Back. Since the program began in 1993, MUSC students have volunteered 217,535 hours – an impressive measure of their priceless commitment.