Our commitment to our employees inspired us to identify four specific pillar goals regarding our people.
Our goals were as follows: (1) 90% or more of ESL faculty and staff are pleased to be working at MUSC; (2) 90% or more believe they made the right choice in selecting MUSC as their place of employment; (3) 85% or more evaluate MUSC’s culture as valuing diversity; and (4) a 5% improvement in the rate of employees who report that supervisors recognize individual efforts.
We are proud that we met all four goals, an especially notable achievement in a year of fiscal constraint.
The 2010 University-wide Employee Satisfaction Survey showed that 96% of ESL faculty and staff reported that they made the right choice to work at MUSC, and 92% agreed that MUSC’s culture values diversity (an increase from 86% in 2009).
Because we took steps to better recognize excellent employees, we achieved a 7% increase this year in employees’ agreement that supervisors recognize individual efforts.
By rewarding our stand-out employees, all staff and faculty in ESL are reminded of their core purposes. By seeking out those who set the standard for quality work and excellent service, we compound their strengths. Each quarter, we have recognized the contributions of these employees with Quarterly Recognition Awards.
Employee Recognition Awardees:
Jerone McDaniel, Monica Struble, DaNine Fleming, Kevin Smuniewski, and Fran Joyner (not pictured)
Rhonda Ferris, Suzanne Smith, David Howell, Katie Blaylock, and Misty McKee
Tanya Thornhill, Nadia Mariutto, Nancy Lemon, Tyler Cross, Lisa Fennessy, and Kyle Connely (not pictured)
Steve Zimmerman, Mary Ellen Lenhardt, Benita Schlau, and Pat Cassano
While all these fantastic ESL employees deserve our esteem and appreciation, Kevin Smuniewski from Student Programs was named ESL Employee of the Year for his extraordinary contributions to students and colleagues.
ESL has led a successful and growing effort to awaken all staff and faculty at MUSC to diversity’s inherent opportunities. In accordance with a key MUSC Standard of Behavior to “embrace diversity throughout the workplace and make an effort to understand the needs and differences of all members of the workforce,” the National Coalition Building Institute (NCBI) tenets serve frontline to reinforce the University’s core values and commitment to excellence.
We believe comprehensive understanding and respect for diverse ideas and perspectives are vital educational components to preparing future health care professionals who will ultimately become worldwide leaders and providers in health care. MUSC’s NCBI campus leadership team was initially comprised of ESL faculty and staff but has now expanded to include faculty, staff, and student representatives across the University and Hospital. Through the efforts of this team, participants from every college have praised their NCBI training.
Since becoming an NCBI International Campus Affiliate member in 2007, over 1,100 MUSC students, faculty and staff have participated in workshops, including 170 new faculty/staff and over 650 students this academic year. We combined NCBI’s workshops on appreciating diversity and handling controversial issues with MUSC Excellence, and the C3’s workshops on team skills to reach every first-year student from the Colleges of Dental Medicine, Medicine, and Nursing.
We also conducted this combined training for Presidential Scholars, the Student Government Association, and both PA and MHA students from the College of Health Professions. This initiative compounds NCBI, MUSC Excellence, and C3 into the early educational curriculum, introducing students to MUSC’s core and interconnected values.
As the character and reach of MUSC expand globally, the NCBI initiatives provide the means toward a rich understanding of precisely how each element, each person, contributes to the interdependent and vital combinations of education, culture, and health care.