AJ42 - Information Resource Consultant I
General Nature of Work:
Provides assistance and guidance in the use, selection, and user training of hardware and software systems. Provides technical advice in the design of voice and data networks and the operations of network control centers.
Guidelines for Class Use/Distinguishing Characteristics:
This class is intended for use at the journey level. Some positions in this class may have supervisory responsibilities.
Examples of Work:
(Note: The examples of work listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. The intent of the listed examples is to give a general indication of the levels of difficulty and responsibility common to all positions in this class.)
Supervises and coordinates the planning for network control center activities.
Provides advice and direction to agency on purchases of hardware and software; conducts feasibility studies; collects survey data and compiles and produces survey results; presents written recommendations to management.
Provides technical advice to management concerning office automation needs, micro and mini-computers, voice and data networks and mainframe interfacing.
Designs hardware configurations and installs hardware.
Performs planning, design and evaluations relative to communication networking and operations layouts.
Coordinates operation of system; monitors system storage; maintains all system documentation; monitors all system maintenance; maintains records of equipment and replacement plan.
Serves as user contact for problems with automation system; follows through with solutions to problems; trains users and staff.
Advises agency committees.
Applies state-of-the-art technology to meet and improve network control center.
Conducts interviews to determine user needs.
Meets with vendors to discuss and evaluate software packages.
Trains users in the proper utilization of hardware and software; writes training manuals.
Knowledge, Skills and Abilities:
(Note: The knowledge, skills and abilities listed are not necessarily inclusive of the requirements for every position in the class.)
Knowledge of network services and data communications.
Knowledge of methods of network design and equipment configuration requirements.
Knowledge of office automation systems, information processing operations, fiber optics, micro/minicomputer hardware/software and multiplexes as they relate to the latest trends in voice and data networks connectivity.
Knowledge of computer system analysis, design, testing, debugging and maintenance techniques.
Ability to train, direct and coordinate work of subordinate personnel.
Ability to present technical and non-technical reports in a clear and concise manner.
Ability to establish effective working relationships with vendors, management staff and users.
State Minimum Training and Experience
State Necessary Special Requirements:
(Note: Additional requirements may be applicable for individual positions in the employing agency.)
Associate degree in a related area; or high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, sales or marketing, or processing of information in a data processing environment.
MUSC Minimum Training and Experience Requirements:
A associate degree in a related field; or high school diploma and two years experience in office automation systems, data communication system design, installation, operation, repair, sales or marketing or processing of information in a data processing environment.
MUSC Physical Requirements: