AJ45 - Information Resource Consultant II
General Nature of Work:
Provides technical consulting and training to users in the selection, installation and application of computer hardware and software and in the design of voice and data networks, and web sites.
Guidelines for Class Use/Distinguishing Characteristics:
Some positions in this class may have supervisory responsibilities.
Examples of Work:
(Note: The examples of work listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. The intent of the listed examples is to give a general indication of the levels of difficulty and responsibility common to all positions in this class.)
Conducts interviews with users, compiles interview data, develops recommendations and presents recommendations to management.
Coordinates the planning and development of voice and data networks and data processing systems.
Performs systems maintenance to file servers to ensure a proper operating environment.
Performs any hardware and software upgrades to the file servers and installs new and enhanced products.
May be responsible for recommending upgrades and enhancements of network and desktop systems to the IT manager.
Creates a written policy for file storage and retention and monitors network space.
Documents an agency-wide backup policy for the most efficient backup procedures.
Maintains network security.
Directs hardware installation and on-line activities to allow users to operate with the best technical network services possible.
Provides user hardware and software training.
Consults with vendors on software packages and hardware.
Designs and writes programs to interface with microcomputers and mainframes.
Develops standards for web pages in order to ensure a coherent and usable site.
Standards should address content, page layout, and design.
Trouble shoots web pages, tests download time, checks grammar and spelling, verifies links, and check for HTML errors.
Designs equipment configurations.
Conducts post-installation studies and evaluations.
Maintains good relations with agency management and officials, vendors and users.
Knowledge, Skills and Abilities:
(Note: The knowledge, skills and abilities listed are not necessarily inclusive of the requirements for every position in the class.)
Knowledge of communication or information systems and voice networking.
Knowledge of hardware and software systems setup and connectivity for file servers.
Knowledge and technical expertise of network security.
Knowledge in page layout and graphic design.
Knowledge of various software and their uses.
Knowledge of computer system analysis, design, testing, debugging and maintenance techniques and practices and of microcomputer hardware and software.
Ability to analyze data and provide solutions to complex problems.
Ability to prepare technical and user-friendly reports in a clear and concise manner.
Ability to establish working relationships with committee members, users and vendors.
Ability to communicate effectively.
State Minimum Training and Experience
State Necessary Special Requirements:
(Note: Additional requirements may be applicable for individual positions in the employing agency.)
A bachelor's degree and experience in automated information or communication system design, installation, operation, repair, sales or marketing. Related experience may be substituted for the bachelor's degree on a year-for-year basis.
MUSC Minimum Training and Experience Requirements:
A bachelor's degree and one year experience in automated information or communication system design, installation, operation, repair, sales or marketing. Related experience may be substituted for the bachelor's degree on a year-for-year basis.
MUSC Physical Requirements: