CB70 - Student Services Program Coordinator II
General Nature of Work:
Performs professional duties in one or more student services program areas at an institution of higher education.
Guidelines for Class Use/Distinguishing Characteristics:
Positions in this class are responsible for managing or providing assistance in the more complex financial aid, student advisement, student counseling, registration, admissions, housing and other student service programs. Some positions are responsible for multiple program areas or a major component of a large program area.
Examples of Work:
(Note: The examples of work listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. The intent of the listed examples is to give a general indication of the levels of difficulty and responsibility common to all positions in this class.)
Assists in the design, development and implementation of student services programs; recommends changes in policies and procedures to improve programs.
Establishes policies and procedures in conjunction with institutional management.
Advises and counsels students in financial aid, admissions, registration, housing, academic, vocational and related areas.
Interviews students to obtain information for referrals, placements or research; develops and maintains confidential records and reports.
Provides advice and guidance to various student clubs and organizations; monitors student events and activities to ensure compliance with campus rules and regulations.
Conducts workshops on resume´ writing, interview techniques, job search procedures, leadership development, financial management and human development.
Prepares speeches and articles concerning campus and program activities; serves as a campus and community resource person for special events and projects.
Manages conference center, recreational facilities, residential facilities or other campus facilities.
Develops long-range plans and objectives for assigned student services program area(s).
Assists in the development and monitoring of all budgetary matters for assigned student services program area(s).
Knowledge, Skills and Abilities:
(Note: The knowledge, skills and abilities listed are not necessarily inclusive of the requirements for every position in the class.)
Knowledge of the policies and procedures affecting the assigned program area(s).
Knowledge of the basic principles and theories of student development and educational administration.
Knowledge of the techniques of individual and group counseling.
Knowledge of public relations, facility management and food service support.
Ability to establish and maintain effective working relationships with students, parents, faculty, staff and the general public.
Ability to identify, develop and implement programs and activities that will benefit the campus community.
Ability to provide supportive counseling for a wide range of student problems and concerns.
Ability to supervise and evaluate personnel.
Ability to develop budgets and monitor expenditures.
State Minimum Training and Experience
State Necessary Special Requirements:
(Note: Additional requirements may be applicable for individual positions in the employing agency.)
A bachelor's degree and experience in student services programs.
MUSC Minimum Training and Experience Requirements:
A bachelor's degree and one year experience in student services programs.
MUSC Physical Requirements: