CB75 - Student Services Manager I
General Nature of Work:
Plans and directs one or more major programmatic areas in student services at an institution of higher education.
Guidelines for Class Use/Distinguishing Characteristics:
This class is used for positions responsible for managing one or more programs where extensive latitude exists for program direction and policy development. Areas of responsibility may include admissions and recruiting, financial aid, housing, records and registration, student activities or the student union.
Examples of Work:
(Note: The examples of work listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. The intent of the listed examples is to give a general indication of the levels of difficulty and responsibility common to all positions in this class.)
Designs, develops and administers policies and programs for assigned student services area(s).
Manages and evaluates programs to include budgeting and personnel planning; trains and supervises subordinate program coordinators and students.
Advises other administrators on matters relating to student services programs, policies and procedures.
Establishes and reviews policy and procedures to ensure conformance with state, federal and institutional guidelines.
Advises student organizations concerning program development and expenditure of funds; conducts leadership seminars for group officers.
Provides counseling to students and groups on a variety of personal, social, vocational and academic problems.
Plans, writes, edits, publishes and updates program information as it relates to policies, procedures and services available to students, faculty and staff.
Serves as liaison between the campus and the general public, parents and alumni.
Coordinates data processing procedures related to assigned student services program area(s).
Validates and controls all requests for reports concerning student information.
Knowledge, Skills and Abilities:
(Note: The knowledge, skills and abilities listed are not necessarily inclusive of the requirements for every position in the class.)
Knowledge of the basic principles and theories of student development and educational administration.
Knowledge of the policies and procedures affecting the assigned program area(s).
Knowledge of the techniques of individual or group counseling.
Knowledge of public relations, facility management and food service support.
Ability to establish and maintain effective working relationships with students, parents, faculty, staff and the general public.
Ability to identify, develop and implement programs and activities that will benefit the campus community.
Ability to provide supportive counseling for a wide range of student problems and concerns.
Ability to supervise, train and evaluate personnel.
Ability to communicate effectively.
State Minimum Training and Experience
(Note: Additional requirements may be applicable for individual positions in the employing agency.)
A bachelor's degree and experience in student services programs.
MUSC Minimum Training and Experience Requirements:
A bachelor's degree and three years experience in student services programs.
MUSC Physical Requirements: