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CB80 - Student Services Manager II

Band 7

State Specifications:

General Nature of Work:

Plans and directs one or more large and comprehensive student services programs at an institution of higher education.

Guidelines for Class Use/Distinguishing Characteristics:

This class is used for positions responsible for managing a major comprehensive student services program. At a college or medium size university, positions in this class may be responsible for directing multiple student services programs. At the largest universities, this class may be used as an assistant or associate director in student services.

Examples of Work:

(Note: The examples of work listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. The intent of the listed examples is to give a general indication of the levels of difficulty and responsibility common to all positions in this class.)

Plans, develops, implements, monitors and evaluates the assigned student services program(s).
Establishes policies and procedures in conjunction with institutional management; interprets and alters institutional policy within broad guidelines and ensures that such policy is implemented.
Establishes an effective communications program with institutional personnel in all matters relating to the assigned student services program(s).
Develops long-range plans and objectives for the assigned student services program(s).
Counsels individuals and groups concerning institutional policy, procedures and regulations.
Develops budgets and monitors all budgetary matters for the assigned student services program(s).
Coordinates data processing procedures related to the assigned student services program(s).
Validates and controls all requests for reports concerning student information; conducts research related to assigned program(s).

Knowledge, Skills and Abilities:

(Note: The knowledge, skills and abilities listed are not necessarily inclusive of the requirements for every position in the class.)

Knowledge of the principles and theories of student development and educational administration.
Knowledge of the policies and procedures affecting the assigned program area(s).
Knowledge of the techniques of individual or group counseling.
Knowledge of public relations, facility management, fiscal management, personnel administration and food service support.
Ability to establish and maintain effective working relationships with students, parents, faculty, staff and the general public.
Ability to interpret laws, rules and regulations governing the operation of a state university.
Ability to identify, develop and implement programs and activities that will benefit the campus community.
Ability to provide supportive counseling for a wide range of student problems and concerns.
Ability to supervise, train and evaluate personnel.
Ability to communicate effectively.

State Minimum Training and Experience

State Necessary Special Requirements:

Minimum Requirements:

(Note: Additional requirements may be applicable for individual positions in the employing agency.)

A master's degree and experience in student services programs.

MUSC Minimum Training and Experience Requirements:

A master's degree and three years experience in student services programs.

MUSC Physical Requirements:

(Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift)

Ability to perform job functions in an upright position. (Frequent)
Ability to perform job functions in a seated position. (Frequent)
Ability to perform job functions while walking/mobile. (Frequent)
Ability to climb stairs. (Infrequent)
Ability to work indoors. (Continuous)
Ability to work outdoors in all weather and temperature extremes. (Infrequent)
Ability to work in confined/cramped spaces. (Infrequent)
Ability to perform job functions from kneeling positions. (Infrequent)
Ability to bend at the waist. (Infrequent)
Ability to twist at the waist. (Infrequent)
Ability to squat and perform job functions. (Infrequent)
Ability to perform 'pinching' operations. (Infrequent)
Ability to fully use both hands/arms. (Continuous)
Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent)
Ability to reach in all directions. (Frequent)
Possess good finger dexterity. (Continuous)
Ability to maintain tactile sensory functions. (Continuous)
Ability to lift and carry 50 lbs., unassisted. (Infrequent)
Ability to push/pull objects, up to 50 lbs., unassisted. (Infrequent)
Ability to maintain 20/40 vision, corrected. (Continuous)
Ability to see and recognize objects close at hand. (Continuous)
Ability to see and recognize objects at a distance. (Continuous)
Ability to match or discriminate between colors. (Continuous)
Ability to determine distance/relationship between objects; depth perception. (Continuous)
Good peripheral vision capabilities. (Continuous)
Ability to maintain hearing acuity, with correction. (Continuous)
Ability to perform gross motor functions with frequent fine motor movements. (Continuous)
Ability to work in dusty areas. (Infrequent)

Additional New Requirements:
Ability to obtain and maintain a valid drivers license.
Computer literacy.
Ability to work odd shift as required.
Ability to work overtime as required.
Ability to learn new processes, tools and equipment as required.


Supervisor Signature
 Employee Signature

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