GA40 - Human Services Specialist II
General Nature of Work:
Plans and coordinates casework activities that include advisement on legal matters, health, daily living skills and vocational rehabilitation.
Guidelines for Class Use/Distinguishing Characteristics:
The term "client" is used within the context of this specification to identify individuals institutionalized, individuals incarcerated and individuals seeking social services in the form of public assistance, child enforcement services or vocational rehabilitation services.
Examples of Work:
(Note: The examples of work listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. The intent of the listed examples is to give a general indication of the levels of difficulty and responsibility common to all positions in this class.)
Identifies, researches and documents vocational, medical and personal information and assesses financial ability.
Compiles statistics required for federal and state reporting purposes.
Conduct daily therapeutic interaction with clients.
Provides observation of clients and documents observations.
Conducts needs assessments on clients and assesses appropriateness of services provided.
Advocates on behalf of clients to ensure appropriate, timely and consistent services.
Conducts educational programs for private and public organizations.
Interviews, interprets and evaluates clients in terms of employment possibilities.
Conducts and leads discussion groups dealing with a variety of family and individual concerns.
Manages an assigned caseload by maintaining case files and responding to correspondence.
Coordinates, trains, evaluates and directs the development and implementation of special training programs for clients and staff.
Plans and develops work activities and makes assignments.
Monitors and evaluates performance to assure policy and program standards are met and goals are achieved.
Knowledge, Skills and Abilities:
(Note: The knowledge, skills and abilities listed are not necessarily inclusive of the requirements for every position in the class.)
Knowledge and skill in conducting needs assessment.
Knowledge of modern educational practices and techniques and the techniques involved in preparing and presenting educational visual aids, displays and exhibits.
Knowledge of fact-gathering methods and interviewing techniques.
Knowledge of community resources.
Knowledge of modern casework and counseling techniques.
Knowledge of public assistance programs and philosophy of training methods.
Knowledge of principles of behavior adjustment techniques.
Knowledge of employment practices, technical abilities and physical demands or more common occupations.
Ability to establish and maintain effective working relationships with individuals, families and representatives of other professional disciplines.
Ability to conduct interviews, investigations and surveys.
Ability to analyze case data and make appropriate decisions.
Ability to exercise judgment and discretion in applying and interpreting institutional policies and procedures.
Ability to develop and assess resources within the community to assist the client and family members to become self-sufficient and the family to remain intact.
Ability to make sound decisions relative to case situations based on acquired knowledge of such situations.
Ability to communicate effectively.
State Minimum Training and Experience
State Necessary Special Requirements:
(Note: Additional requirements may be applicable for individual positions in the employing agency.)
A high school diploma and relevant program experience. A bachelor's degree may be submitted for the required program experience.
MUSC Minimum Training and Experience Requirements:
A high school diploma and two years relevant program experience. A bachelor's degree may be submitted for the required program experience.
MUSC Physical Requirements: