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GA50 - Human Services Coordinator I

Band 5  


State Specifications:

General Nature of Work:

Provides case management coordination services to include assessment, planning, monitoring, advocacy and direct intervention and provides advisory and consultative services relating to the assigned program area.

Guidelines for Class Use/Distinguishing Characteristics:

Examples of Work:

(Note: The examples of work listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. The intent of the listed examples is to give a general indication of the levels of difficulty and responsibility common to all positions in this class.)

Evaluates medical, vocational and personal information on clients.
Manages assigned caseload including maintaining case files and responding to correspondence and telephone inquiries.
Interviews client, family and any service providers serving the client to assess the client's level of functioning, ego strengths and deficits and emotional status.
Develops a comprehensive picture of the client's service and treatment needs.
Intercedes and advocates on behalf of clients to ensure appropriate, timely and consistent services.
Provides counseling to individuals experiencing temporary difficulties in handling family, vocational, social or other life crises.
Procures and/or requisitions services for clients.
Serves as a member of the treatment team in the diagnostic evaluation of clients and the identification of treatment objectives.
Assists in the design, data collection, literature review and writing of research reports.
Develops and implements in-service training programs for staff.
Provides technical assistance to new county offices.
Informs public of services rendered and rights and benefits of potential clients.
Prepares record summary of client assessments.

Knowledge, Skills and Abilities:

(Note: The knowledge, skills and abilities listed are not necessarily inclusive of the requirements for every position in the class.)

Knowledge of normal and abnormal behavior adjustment techniques.
Knowledge of casework practices and interviewing techniques.
Knowledge of legal principles and practices.
Knowledge of investigative techniques, principles and practices.
Knowledge of methods, principles and practices of clinical counseling and educational services.
Knowledge of services available from the community and other public and private programs.
Knowledge of federal, state and local laws or regulations pertaining to social service programs.
Ability to organize and maintain a caseload.
Ability to exercise discretion in interpreting and applying established objectives.
Ability to effectively plan, coordinate and manage complex treatment interventions.
Ability to conduct detailed investigations, draw conclusions and recommend required action.
Ability to supervise the work of subordinates.
Ability to establish and maintain effective working relationships with officials, other state agencies, the private sector and the general public.
Ability to communicate effectively.

State Minimum Training and Experience

State Necessary Special Requirements:

Minimum Requirements:

(Note: Additional requirements may be applicable for individual positions in the employing agency.)

A bachelor's degree and professional experience in human services or social services programs.

MUSC Minimum Training and Experience Requirements:

A bachelor's degree and two years professional experience in human services or social services programs.

MUSC Physical Requirements:

(Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift)

Ability to perform job functions in an upright position. (Frequent)
Ability to perform job functions in a seated position. (Frequent)
Ability to perform job functions while walking/mobile. (Frequent)
Ability to climb stairs. (Infrequent)
Ability to climb ladders. (Infrequent)
Ability to work indoors. (Continuous)
Ability to work outdoors in all weather and temperature extremes. (Infrequent)
Ability to perform job functions from kneeling positions. (Frequent)
Ability to crawl while performing job functions. (Frequent)
Ability to bend at the waist. (Frequent)
Ability to twist at the waist. (Frequent)
Ability to squat and perform job functions. (Frequent)
Ability to perform 'pinching' operations. (Infrequent)
Possess good grip strength.
Ability to fully use both hands/arms. (Continuous)
Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous)
Ability to fully use both legs. (Continuous)
Ability to reach in all directions. (Continuous)
Possess good finger dexterity. (Continuous)
Ability to maintain tactile sensory functions. (Continuous)
Ability to lift and carry 35 lbs., unassisted. (Frequent)
Ability to lift objects, up to 35 lbs., from floor level to height of 36 inches, unassisted. (Frequent)
Ability to lower objects, up to 35 lbs., from height of 36 inches to floor level, unassisted. (Frequent)
Ability to push/pull objects, up to 75 lbs., unassisted. (Frequent)
Ability to push/pull patients up to 300 lbs. in wheelchairs, etc., unassisted. (Frequent)
Ability to lift and carry patients up to 300 lbs., assisted. (Frequent)
Ability to maintain 20/40 vision, corrected. (Continuous)
Ability to see and recognize objects close at hand. (Continuous)
Ability to see and recognize objects at a distance. (Continuous)
Ability to match or discriminate between colors. (Continuous)
Ability to determine distance/relationship between objects; depth perception. (Continuous)
Good peripheral vision capabilities. (Continuous)
Ability to maintain hearing acuity, with correction. (Continuous)
Ability to hear and understand whispered conversations at a distance of 3 feet.
Must be ambidextrous.
Ability to perform gross motor functions with frequent fine motor movements. (Continuous)
Ability to work in dusty areas. (Infrequent)
Ability to be qualified physically (by medical personnel) for respirator use, initially and annually.

Additional New Requirements:
Ability to deal effectively with stressful situations.
Ability to learn and use new processes, tools and equipment as required.
Computer literacy.
Ability to work overtime as required.
Ability to work rotating shifts.


Supervisor Signature
 Employee Signature

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