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GA60 - Human Services Coordinator II

Band 6  


State Specifications:

General Nature of Work:

Directs case management coordination services to include assessment, planning, monitoring, advocacy and direct intervention.

Guidelines for Class Use/Distinguishing Characteristics:

Examples of Work:

(Note: The examples of work listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. The intent of the listed examples is to give a general indication of the levels of difficulty and responsibility common to all positions in this class.)

Implements and supervises case management, interagency coordination and treatment programs provided by staff.
Insures the needs of clients are being met.
Performs individual and group psychotherapy utilizing advanced psychological tests tailored for individual clients.
Prepares a comprehensive client evaluation based on initial interviews, standardized test batteries, follow-up interviews and individualized tests.
Formulates, implements and monitors in-service staff training programs.
Provides feedback and support to subordinate staff to enhance effective performance and service delivery.
Performs psychometric evaluations to assist in the diagnosis of depression and anxiety disorders.
Leads treatment planning meetings.
Supervises the maintenance of client records, files, progress notes, and other necessary documentation.
Reviews, revises and coordinates budget estimates, reports and records.
Participates in various civic and community activities to promote the program area.
Analyzes cases to ensure quality of determination writing and correctness of the decision.
Prepares technical project reports.

Knowledge, Skills and Abilities:

(Note: The knowledge, skills and abilities listed are not necessarily inclusive of the requirements for every position in the class.)

Knowledge of psychological, educational and developmental needs of educationally, socially or psychologically impaired individuals.
Knowledge of clinical supervision.
Knowledge of individual and group counseling techniques.
Knowledge of psychotherapeutic techniques, differential diagnosis and psychometric instruments.
Knowledge of statistical techniques and research procedures.
Knowledge of policies and procedures relating to establishment and maintenance of community social service programs.
Knowledge of specialized needs in education and treatment for emotionally and/or environmentally handicapped clients.
Ability to establish and maintain effective working relationships with necessary agencies, organizations and interested public or private groups.
Ability to supervise employees.
Ability to present clear and comprehensive oral and written reports.
Ability to identify and effectively utilize resources available in the community to accomplish objectives.
Ability to organize and maintain a caseload as necessary.
Ability to communicate effectively.

State Minimum Training and Experience

State Necessary Special Requirements:

Minimum Requirements:

(Note: Additional requirements may be applicable for individual positions in the employing agency.)

A bachelor's degree and professional experience in human services or social services programs.

MUSC Minimum Training and Experience Requirements:

A bachelor's degree and two years professional experience in human services or social services programs.

MUSC Physical Requirements:

(Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift)

Ability to perform job functions in an upright position. (Frequent)
Ability to perform job functions in a seated position. (Frequent)
Ability to perform job functions while walking/mobile. (Frequent)
Ability to climb stairs. (Infrequent)
Ability to climb ladders. (Infrequent)
Ability to work indoors. (Continuous)
Ability to work outdoors in all weather and temperature extremes. (Infrequent)
Ability to perform job functions from kneeling positions. (Frequent)
Ability to crawl while performing job functions. (Frequent)
Ability to bend at the waist. (Frequent)
Ability to twist at the waist. (Frequent)
Ability to squat and perform job functions. (Frequent)
Ability to perform 'pinching' operations. (Infrequent)
Possess good grip strength.
Ability to fully use both hands/arms. (Continuous)
Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous)
Ability to fully use both legs. (Continuous)
Ability to reach in all directions. (Continuous)
Possess good finger dexterity. (Continuous)
Ability to maintain tactile sensory functions. (Continuous)
Ability to lift and carry 35 lbs., unassisted. (Frequent)
Ability to lift objects, up to 35 lbs., from floor level to height of 36 inches, unassisted. (Frequent)
Ability to lower objects, up to 35 lbs., from height of 36 inches to floor level, unassisted. (Frequent)
Ability to push/pull objects, up to 75 lbs., unassisted. (Frequent)
Ability to push/pull patients up to 300 lbs. in wheelchairs, etc., unassisted. (Frequent)
Ability to lift and carry patients up to 300 lbs., assisted. (Frequent)
Ability to maintain 20/40 vision, corrected. (Continuous)
Ability to see and recognize objects close at hand. (Continuous)
Ability to see and recognize objects at a distance. (Continuous)
Ability to match or discriminate between colors. (Continuous)
Ability to determine distance/relationship between objects; depth perception. (Continuous)
Good peripheral vision capabilities. (Continuous)
Ability to maintain hearing acuity, with correction. (Continuous)
Ability to hear and understand whispered conversations at a distance of 3 feet.
Must be ambidextrous.
Ability to perform gross motor functions with frequent fine motor movements. (Continuous)
Ability to work in dusty areas. (Infrequent)
Ability to be qualified physically (by medical personnel) for respirator use, initially and annually.

Additional New Requirements:
Ability to deal effectively with stressful situations.
Ability to learn and use new processes, tools and equipment as required.
Computer literacy.
Ability to work overtime as required.
Ability to work rotating shifts.


Supervisor Signature
 Employee Signature

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