Imagine MUSC 2020 Leadership Retreat Recap - President David J. Cole, M.D.
About 35 of MUSC's operational and strategic leaders met at a Strategic Leadership Development Retreat. The purpose of the day-and-a-half retreat was to engage strategic leaders across the enterprise to create results that matter. While there were many important takeaways from the discussion, there were four themes that emerged as a clear, short-term focus for MUSC leadership:
1. Collaboration and Integration: To not only successfully face challenges more effectively, but also to be a health care leader of the future, it is imperative that we constantly think about -- and start acting on -- how we become a more seamless institution among our three-part mission of research, patient care and education.
2. Courageous Authenticity: In alignment with our core values of respect and collaboration, we need to ensure that we set a table that not only allows, but encourages real conversations about issues -- conversations that may not be comfortable but are needed to make informed decisions. Our culture needs to be one that is bold enough to invite diverse ideas, opinions and conversations. Diversity in thought and approach is what will make us excel as an institution.
3. Improve Decision-making Processes and Accountability: We are a large organization with many layers. While protocol is important, too often decisions are made without clear follow up, implementation plans, and/or accountability. Furthermore, it is clear that sometimes decisions are not being made in a timely manner because individual groups or leaders may not feel empowered to move forward with decision-making that should be in their purview.
4. Communication: Effective internal and external communication can be a challenge in a large institution like ours. How can we be more intentional about highlighting ongoing work, addressing concerns and cascading important messages more effectively? Furthermore, leadership communication addressing longitudinal issues affecting the institution needs to occur more effectively. This doesn't mean that you'll be hearing MORE from your leaders; it simply means that as leaders, there will continue to be an integrated approach to leadership messaging with a focus on strategy, continuity and transparency.
A progress report from Dr. Darlene Shaw, chief institutional strategy officer - October 2016
At the October Strategy Advisory Council (SAC) meeting, we reviewed progress of our 17 implementation teams. It's truly exciting knowing that more than 200 employees are actively engaged on the implementation teams. As an example of our strategy in action, at the October Board of Trustees meeting, several leaders reported their work in the context of Imagine MUSC 2020, which shows it is beginning to serve as a guidepost for our daily work and thinking. As always, we encourage you to share examples of people and programs aligning with our strategy by emailing firstname.lastname@example.org, and be sure to view the latest Imagine Minute video with President Cole and medical student Melissa Koci at http://academicdepartments.musc.edu/musc2020/imagine-minute.html which highlights a new student wellness initiative supporting our goal of Healthy Communities.
Highlighted Recent Wins
Commit First to Patients
There is now Telehealth funding and implementation of the SC Telehealth Alliance with programs and services located at more than 80 locations across S.C.
Rural Oral Health Advancement in Delivery Systems(ROADS): The program aims at reducing rural oral health disparities for children and high-risk adults with diabetes through medical-dental integration that emphasizes improvements in care and system performance. We are working with five rural health clinics and six private practices in three rural markets (York, Fairfield, and Orangeburg Counties). The federal HRSA award for the project is $1,185,242 (T12HP28882), and the DentaQuest Institute contract is $476,900.
Embrace Diversity & Inclusion
Last year, 609 first-year MUSC students participated in Welcoming Diversity and Team Skills education (across 6 colleges).
MUSC increased diversity in clinical & non-clinical positions.
New Hire Orientation Diversity Training reached 99.3%.
MUSC’s first diverse vendor portal to track and report MUSC’s spend on minority and small businesses was formed.
The Diversity Inclusion Advisory Council was formed and meets.
We now offer 24/7/365 coverage of oral interpreters.
MUSC achieved Healthcare Equality Index (HEI) Status making is a 'Leader in LGBT Equality'.
Advance New Knowledge and Scientific Discoveries
Over the last two years the university has maintained an invention disclosure rate of more than 100 per year (compared to less than 50 in previous years), with more than 15% of those becoming patient applications. Additionally, between 20-25% of the invention disclosures are from "new" inventors, indicating that MUSC is succeeding in growing a culture of innovation on campus.
While the numbers are not yet finalized, the total amount of extra mural research funding will exceed 250 million dollars for the 2015-2016 fiscal year, setting a new record for MUSC.
For the 2015-2016 academic year, we have had a record number of large, multi-disciplinary center-type grants awarded by NIH (#13). These include collaborations across clinical and laboratory research for the study of signaling of sphingolipids in cancer and international collaborations investigating the impact of e-cigarettes on smoking behavior.
MUSC is the lead site on one of the largest comparative-effectiveness study ever conducted in the orthopedics area, involving 25 sites in the study of post-surgical anticoagulant regimens.
Innovative Education and Learning
My Quest is a new way for members of the MUSC enterprise to explore learning opportunities. Mandatory trainings as well as interactive and engaging elective trainings are available and easy to search in an electronic catalog.
MUSC University Human Resources offers training and professional development for staff and leaders to encourage and advance knowledge and skills. July 2016 offerings included Performance Evaluation Training and Action Plans, Selecting Talent, Giving and Receiving Feedback, and a Financial Awareness training.
The College of Nursing was awarded $1.2 million from HRSA to develop interprofessional collaborative practice opportunities for students with community partners.
Build Healthy Communities
MUSC Boeing Center for Children's Wellness - a unique child care and school–based wellness initiative supporting the healthy lifestyles of teachers, students and families. The child care–focused team consists of the South Carolina Program for Infant Toddler Care, which serves more than 50 child care centers, some of which have been newly designating as “breast feeding friendly.” The school–based team, the Lean Team, incentivizes over 250 schools in 12 South Carolina counties, impacting more than 160,000 students as well as teachers and families. The center’s work is also part of the S.C. Obesity Action Plan. In 2016, the team won the Healthcare Leadership Council’s prestigious Wellness Frontier Award for its school–based wellness efforts.
Senior Expo - - On March 23, 2017, about 300 Lowcountry seniors came out for the first MUSC Center on Aging Senior Expo. Heather Boger, Ph.D., director of MUSC’s Center on Aging, hatched the idea, which provided seniors information about resources in the Lowcountry that can enhance the quality of life as we age. Aligned with our Imagine MUSC 2020 goal of Build Healthy Communities, 100 exhibitors provided free health screenings, as well as healthy cooking demonstrations, vaccinations, medication reviews and demonstrations of the SMART 911 system. Read more about the expo at http://academicdepartments.musc.edu/newscenter/2017/MUSC-aging-expo-2017/ and see a gallery of photos courtesy of Salt Washed Photography at https://saltwashedphotography.smugmug.com/Events-NonProfit/MUSC-Center-on-Aging-Senior-Expo
On March 23, about 300 Lowcountry seniors came out for the first MUSC Center on Aging Senior Expo. Heather Boger, Ph.D., director of MUSC’s Center on Aging, hatched the idea, which provided seniors information about resources in the Lowcountry that can enhance the quality of life as we age. Aligned with our Imagine MUSC 2020 goal of Build Healthy Communities, 100 exhibitors provided free health screenings, as well as healthy cooking demonstrations, vaccinations, medication reviews and demonstrations of the SMART 911 system.
Read more about the expo at http://academicdepartments.musc.edu/newscenter/2017/MUSC-aging-expo-2017/ and see a gallery of photos courtesy of Salt Washed Photography at https://saltwashedphotography.smugmug.com/Events-NonProfit/MUSC-Center-on-Aging-Senior-Expo
Kids Eat Free - Sodexo and MUSC partnered to become the first hospital in the Southeast to participate in the USDA’s summer feeding program. 2016 was MUSC’s 2nd year hosting the program which fights against childhood hunger.
Participation in hunger relief programs within health care’s existing infrastructure provides an opportunity to improve population health by increasing access to nutritious meals for those most in need.
Step It Up – a new program developed by MUSC Office of Health Promotion, MUSC Wellness Center and MUSC Health Innovation Center to promote a physically active workplace and culture of health. Launched June 1; 70 teams participating
Urban Farm Weekly Work & Learns - Open to MUSC employees, students and community. Hands-on learning about nutrition, urban agriculture. Participants take home fresh produce.
Healthy Charleston Challenge: Obesity and Chronic Disease Prevention- received two national awards for best behavior modification program
Survivor Fit Club: MUSC Wellness Center & Hollings Cancer Center. An exercise, nutrition, and behavior change program focusing on improved cardiovascular fitness, muscle strength, body composition, fatigue, anxiety, depression, self-esteem, and several quality of life factors in breast cancer survivors.
Piece It Together: MUSC Wellness Center & MUSC Division of Developmental Pediatrics & Lowcountry Autism Foundation A comprehensive healthy lifestyle program designed for teens and young adults with high functioning Autism Spectrum Disorder, as well as other mild neurodevelopmental disabilities.
College of Pharmacy - The MUSC campus chapter of the Academy of Student Pharmacist (ASP) won the Generation Rx Award from the South Carolina Pharmacy Association (SCPhA) for their education of thousands of youth across the state of South Carolina about prescription drug misuse and abuse.