Each academic program, research support unit, student support unit, administrative unit, and community service program has an annual assessment plan with stated outcomes, metrics and targets, which is centrally maintained in the Office of Institutional Effectiveness. While data collection and review occur annually for each program, in every third year of a four assessment cycle,unit leaders, program directors, and university administration conduct a comprehensive review of outcomes and document how data are used to make changes to improve outcomes.
OIE is integrally involved in institutional surveys relevant to the University. OIE is the primary resource for ensuring the accurate administration of the annual employee engagement survey. These results are used to inform university leaders of areas of strength and areas of improvement in employee satisfaction and how well the institution is progressing in fostering an inclusive and creative culture.
The OIE administers, analyzes, and reports the results from the annual student satisfaction survey. This survey captures students' feedback on the quality of their experience and the learning environment in general (including student support services). University leaders rely on this information to know how to best allocate resources and focus attention to ensure that MUSC is continually improving in its commitment to serve its students.