Project Management Office
The Office of the CIO runs a very lean PMO.
Most of the OCIO project managers work within the Office of the CIO as functional managers and team leaders, with some serving in other staff positions. However, we have worked hard to push project ownership to our customers, and so many of our major initiatives also include a customer-side project lead. These project leads include nurses, doctors, business analysts, researchers, and staff from a variety of other disciplines. This effort has led to many of our customers pursuing project management careers, and we now have nurses, business analysts, clinical analysts, and research-based staff members not only running their own projects, but also attaining their PMP credential.
Yes, project management crosses all disciplines!
Our formal PMO includes three full time members and three interns. We also work very closely with the OCIO Communications Director, given that communications is such a large part of project work. However, the OCIO has worked hard to erase team lines and so we often find ourselves being embedded into a variety of teams during the life of a project.
Dan Furlong, MBA, PMP, PMI-ACP, CSM, Project Management Officer
Dan currently manages the Project Management Office for MUSC's CIO as well as being given the privilege of serving as Adjunct Faculty within the MHA program and a guest lecturer in the MSHI program. Dan has been with MUSC since 1998 and has worked on a variety of projects ranging from HR/Payroll implementations to the Enterprise Data Warehouse implementation to two EMR implementations (McKesson and Epic).
Dan was the first PMP certified within the OCIO and has trained and help certifiy almost two dozen other project managers at MUSC since 2004. Dan has also earned his Certified Scrum Master and PMI's Agile Certified Practioner credential, both Agile based certifications.
Dan is an Affiliated Faculty Member with the College of Charleston's Department of Computer Science and guest lectures in Yale's Doctor of Nurse Practioner program annually. He co-authored the text "Healthcare Project Management", the best selling textbook for healthcare project management programs, and "PMP Last Chance Review", a PMP study reference.
Dan has been engaged with PMI Charleston since 2004, serving on the board eleven out of the past twelve years, and is responsible for speakers at the annual SC.GMIS/PMI Charleston PM Workshop, which has sold out every year since its inception in 2006. Dan has also served on the board of SC.GMIS for many years, and still serves as an ex-officio member where he manages the project management speakers at the annual SC.GMIS/PMI Charleston Annual Leadership Summit. This 3-day conference in the spring of each year sells out annually, due in large part to the value it brings its members.
Dan also served on the PMI Healthcare Community of Practice leadership board and is now a regular contributor to ProjectManagement.com.
Molly O'Quinn Flowers, CAPM, IT Project Manager
Molly was the first person hired in the OCIO with the title of "Project Manager"!
Molly interned with the PMO while still a student in the MHA program at MUSC. After earning her MHA she then served a one-year stint serving as the Epic Communications Coordinator, working side by side with Megan Fink. She was then hired as a project manager, where she has found her calling. Molly focuses primarily on the clinical side of the house and her easy temperament and team-oriented attitude make her a perfect fit for both Agile and waterfall projects.
Molly currently serves on the board of PMI Charleston as the VP of Communications, and served in 2015 as the Communications Director.
Jay Nielson, PMP, IT Project Manager
Jay joined MUSC and the clinical IT group in 2015 and was a welcome addition to the team! Jay recently earned his Masters in Information Systems, but has years of experience working with United Airlines and Verizon Wireless. Jay and Molly helped oversee the move of 150 OCIO staff to their new facility West of the Ashley (South Park) and is still hoping to find someone to take over his assumed job of facilities manager.
Deepthi Meruva, PMP, IT Project Manager
Deepthi joined the PMO as an intern while a MHA student at MUSC. She had prior software development experience, but while serving as an intern she worked for a year on the Enterprise Data Warehouse team, where she quickly became a solid contributor to the EDW. Upon graduation Deepthi was hired as a Systems Analyst on the Epic Enterprise implementation, where she worked on the Perioperative team implementing OR & Anestegia modules of Epic. Post implementation Deepthi moved into a focused project manager role where she, like Molly and Jay, oversees clinical projects.
Megan Fink, MMC, OCIO Communications Director
Megan is not part of the PMO, but she is a big part of what we do. Megan currently is the Director of Communications for the OCIO. Previously, she served as the Epic Program communications manager and in the MUSC Office of Public Relations coordinating media relations efforts for several service lines. Whether it’s blogging or composing a feature article for publication, Megan enjoys telling stories to highlight services and/or areas.
Areas of expertise also include external communications, social media, writing, production, digital services, crisis communication and disaster preparedness. Regarding the latter skill, Megan published Disaster Planning Guide for Medical Facilities to facilitate business continuity.
In a former life, Megan was an award-winning news anchor and reporter for a local news-talk radio station. She also is a certified Toastmaster (ABC, CL).