Our Service Call Desk functions as the communications and data collection center for complaints, repair requests, and emergencies related to facilities operations and maintenance services. Our Service Call Desk is located in the Rutledge Tower Physical Plant Building, and is staffed 24-hours a day. All requests are entered into a computerized maintenance management system, classified as to job type and responsibility area, and dispatched to the appropriate shop for action. If you require services after-hours that is not urgent, please wait until the next business day to contact our Service Call Desk. If you believe the situation is an emergency, call the Service Call Desk at 792-4119 and an after-hours maintenance technician will address your concern. Any unusual occurrence, utility malfunction or equipment failure that presents an imminent danger to life or health or has the potential for major damage to property is an emergency and should be reported immediately to our Service Call Desk at 792-4119. The Service Call desk personnel will forward information to the appropriate Engineering and Facilities department for follow up and action.Contact Bruce Mills or Shilpa Williams, if you need more information.
|
