finance and administration
engineering and facilities
AiM Customer Request
Welcome to Engineering & Facilities Work Order Request System.
If this is an urgent request (leak, power outage, clogged toilet, etc.), please contact the Facilities Response Center at 843-792-5600 or 843-792-4119 as it is operated 24/7. For all other requests please log in to AiM using your NetID and Password.
When submitting requests, please be prepared to provide the following information:
- Exact nature of the request (scope of work, time frame)
- Building number*
- Room number
- Contact name, email and telephone number
- UDAK number for billing purposes
If you'd like a Budget Estimate (free) or Detailed Cost Estimate (for a fee) prior to work, please let us know in the Description of Work.
Please review the AiM User Guide or this AiM Customer Request Video for instructions on submitting a Customer Request.
*If you do not know your building number, please review the Property List.