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engineering and facilities

Facilities Work Requests

(843) 792-4119

Any unusual occurrence, utility malfunction, or equipment failure that presents an imminent danger to life or health or the potential for major damage to property is an emergency and should be reported immediately to the Service Call desk at 792-4119, 24 hours a day.


Request Facility Work Online 

The AiM Customer Request Portal gives customers the option to submit non-emergency requests online via a web browser.  In addition to submitting a request, customers can also query submitted requests for the latest status.

Budget Estimates can be provided free of charge and Detailed Cost Estimates are available for a fee ranging between $40 and $250 based on the scope of the project.


Contact Your Building Engineer

Our building engineers manage a staff of well qualified mechanics who provide routine maintenance within their zone. For additional information or to discuss discretionary work, please call or email your building engineer.


MUHA Facilities Home

Medical University Hospital Authority staff should contact (843) 792-4119 for assistance in case of an urgent need.

an online request for service can be placed by visiting the MUHA Facilities home page or on the Aim Customer Request page.


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