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Support Contact List

The following list gives the appropriate contact information for you to direct questions regarding SmartStream, Procurement documents, Month-end reports, and Interface transactions.
Categories:

SmartStream Application/Technical Issues
Question/ProblemContactPhone #
Application and Technical problems Help Desk792-9700
MUSC Financial Report AppHelp Desk792-9700
Darkwing- Access Queries/ReportsHelp Desk792-9700
Report Printing problemsHelp Desk792-9700
"Rollout" Balancing ReportsHelp Desk792-9700
SmartStream TrainingSally BridgesSchedule
Security (ID and password)Sally Bridges792-7606
Purchasing Documents
RQ, PO, Blanket OrdersContact your Buyer(If unknown)
MUSC- Betty Sandifer792-0552
MUHA- Joe Logan792-6839
Receipts (Receivers)Accounting Services792-0237
InvoicesAccounts Payable792-4343
Fixed Assets (Equipment)Charlene Lowe792-3079
Month End Reports
Special Delivery of Hard CopiesEunice Rivers792-4925
Online Report ApplicationIS Help Desk792-9700
Report QuestionsPam Wilkinson792-8290
Interface Contacts (Posted in SmartStream)
InterfaceDepartmentContactPhone #
CentrexCommunicationsPam Grady2-9980
IKONBusiness OperationsRoy Dingle
2-4779
Indirect Costs (Grants)Grants AccountingPaula White2-4133
KEANEHospital Fiscal SvcFay Brownlee2-4787
MAILBusiness OperationsRoy Dingle2-4779
PayrollPayrollAngela Alford2-4937
PC BillingOCIO-ISRob Williams2-6939
Purchasing CardProcurementMUSC- Debbi Hinson
MUHA- Joe Logan
2-4407
2-6839
Southern BellCommunicationsJanet Infinger2-9980
Student A/RStudent AcctgTina Chapman2-1192
UPSProcurementPeggy Cunningham2-4464
XeroxProcurementVertelle Seabrook2-3885
IITs
IITAccounting Services2-0237
UDAK
CAMR Form Instructions- For Project MaintenanceInstructionsNelson Little
Chart Of AccountsInstructionsNelson Little
Chart Of Accounts DocumentWeb
MUSC Unit ListingWeb
Other SmartStream Training
Web Tutorials:Understanding the UDAK
Introduction to SmartStream
Accessing the Financial Reports
Instructor Led:SmartStream Inquiry
Access97 for SmartStream Reporting
 
 
 

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