finance and administration
PARKING MANAGEMENT

Parking Validation Program

The purpose of the validation program is to provide a way for participating entities to pay for parking fees for the outpatients/visitors to our campus. It is not intended for inpatient visitor use.

Forms & Payment of Validated Parking Charges
(MUHA/Ambulatory Care, University, Non-MUSC Entities)

InitiationRatesOperationsSecurity


  
Forms & Payment of Validated Parking Charges:

  
Maintaining our lines of communication with account holders is extremely important to this program as we strive to provide more effective customer service to our patients, visitors, clinics and departments.  Please fill in as much contact information as possible.

We occasionally need to contact departments for operational and/or billing issues.  If one person is not responsible for both of these issues, then please provide contact information for a supervisor who is responsible for the staff members using the stamp, as well as a business manager who is responsible for paying the bill.

MUHA / Ambulatory Care: Charges applied to each code are tracked on a monthly basis.  MUHA will continue to be responsible for all charges in excess of $3 until an authorized representative contacts our office to cancel the account and returns the stamp.  At that time, we will disable the code in all fee computers, remove the code from the billing cycle and retrieve the stamp.  Otherwise, our billing analyst will continue to charge MUHA for any charges that are associated with a clinic's validation code.

MUHA Form,  Ambulatory Care Form

University: Charges applied to each code are tracked on a monthly basis.  We will send all bills to the department business manager listed on the form unless otherwise notified.  University departments will continue to be responsible for 100% of the parking costs until an authorized representative contacts our office to cancel the account and returns the stamp.  At that time, we will disable the code in all fee computers, remove the code from the billing cycle and retrieve the stamp.  Otherwise, our billing analyst will continue to charge the University for any charges that are associated with a department's validation code. 

University Form

Non-MUSC Entities: Charges applied to each code are tracked on a monthly basis and are billed with an invoice. Non-MUSC entities will continue to be responsible for 100% of the parking costs until an authorized representative contacts our office to cancel the account and returns the stamp.  At that time, we will disable the code in all fee computers, remove the code from the billing cycle and retrieve the stamp.  Otherwise, our billing analyst will continue to charge the entity for any charges that are associated with the organization's validation code. 

Non-MUSC Entity Form


  

Initiation:


Once the request to participate in the Parking Validation Program has been authorized, a validation code will be assigned to your organization.  Your stamps will then be ordered at a cost of $15 each, and a technician will activate that code in each of the fee computers at our patient/visitor locations.   We will notify you when the stamp is ready to be picked up.

Rates:


The parking rate at all MUSC Patient/Visitor locations is $0.75/30 minutes.  There are 2 “payer structures” for parking validations in effect on campus. 

(1)  Out-patient parkers with validated tickets from MUHA/Ambulatory Care clinics will pay for up to the first 2 hours of parking ($3).  MUHA will then be charged the balance for any amount exceeding $3 per  clinic or hospital-validated ticket. 

(2)  Parkers with validated tickets from University Departments and Non-MUSC Entities will pay nothing upon exit, and your department/organization will receive a bill for 100% of the parking costs for those tickets.

Operations:
 
Use the designated stamp from the MUSC Office of Parking Management to validate your parkers’ tickets.  The most important procedure in the validation process is ensuring that the numeric code is clearly legible on each stamped ticket.  Please be sure to stamp the side of the ticket with the magnetic stripe.  Make the imprint below the stripe, but above the text at the bottom of the ticket.  If the code is not legible (often due to the code being stamped on the magnetic stripe), then your patients/visitors may have difficulty exiting the parking lot.  Illegible codes can also lead to mistakes in the billing process.  Each validation code has its particular payer structure assigned to it.  When the booth attendant types your code into the fee computer, it will automatically associate that number with the correct “payer structure”, and will charge the parker the appropriate amount.  Please make sure anyone who is authorized to use your stamp is aware of this information.

Security


In order to avoid unauthorized charges to the account, we strongly advise that the stamp be secured when not in use.  If authorized users leave the office and would like to set aside a small number of pre-validated business cards or sticky notes for patients/visitors, please ensure that the code is clearly legible.
  

For additional information, contact:

Laura Frawley, Business Manager  
MUSC Office of Parking Management
PG II, Second Floor
Phone: 843-792-7704
Fax: 843-792-0508
Email: gracek@musc.edu

              

 
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